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Terms of use


Introduction

JewlsandJems.com is an online store for jewellery and watches at affordable prices. The online store is owned by KAPAKOS IOANNIS IKE, A Metaxa 39, 166 74, Glyfada. Telephone number (210) 8945260.

The visitor/user of this site is required to read the Terms of Use carefully. These terms apply to all transactions between JewlandJems.com and any person submitting an online order for the purchase of products available at this online store.

 

Provided Information/Products

JewlandJems.com is committed to the validity and quality of the information provided on this website, subject to any technical or typographical errors. It is also committed to the excellent quality of the products available on this site. The purpose of JewlsandJems.com is that every order will satisfy you100%. We also offer the ability to return any goods if so desired.  (See Refunds Section)

 

Payment methods

Read here for payment methods

 

Safety of Transactions

Any and all transactions you make through JewlsandJems.com are governed by International and European law, which regulates issues relating to electronic commerce, as well as by the Consumer Protection Act (Law 2251/1994), which deals with issues related to electronic commerce via the Internet.

We guarantee 100% security for Electronic Transactions should you choose to pay via credit card. PayPal technology ensures a completely secure transaction environment, at no extra charge. Your credit card details are protected 100% and are not revealed by PayPal to anyone, nor to JewlsandJems.com.

Millions of people around the world trust PayPal every day for their credit card transactions.

 

Refunds of Products

The purpose ofJewlsandJems.com is that every order satisfy you 100%. We offer you the opportunity to return any product with an easy and quick refund process.

 

CAUTION: This concerns only the online store and not the commercial stores.

 

Product returns charged to the business

Our customers have the right to return products they have purchased from the JewlsandJems.com online store when

(1) Products have been damaged during transportation due to poor packaging etc.

(2) Products were not ordered or were wrongly sent.

If our customers have received defective or incorrect products they must return the product to the courier representative when he delivers the replacement product. The product must be returned in the condition it was received.

The maximum period for returns may not exceed 15 calendar days from the day of delivery.

Returns are not accepted with Good Luck charms.

 

Product returns charged to the customer

Customers reserve the right to return purchased products without obligation to give reason for the return, as long as returns are made within 15 days from the date of purchase. In this case though, the client will be charged 6 euro for the return of the product, which will be deducted from the total amount refunded.

We request that purchased items be returned in their original packaging and unused within 15 calendar days from the day of delivery. It is necessary that JewlsandJems.com be contacted in writing to supply bank or credit card details to expedite the refund process. Be informed that money corresponding to products purchased by the customer, minus the shipping costs for the returned products will be completed within 7 days upon receiving the returned products.

 

Delivery of Products/Orders

 

General

It is our intention at JewlsandJems.com that each order be 100% satisfactory.

 

Shipping

Our electronic store JewlsandJems.com delivers its products throughout Greece. Deliveries are carried out daily except for weekends and public holidays.

 

Prices

Prices stated on our webpage JewlsandJems.com are final. That is they include V.A.T.

The price of the products does not include shipping costs and Pay on Delivery costs.

 

Shipping and delivery costs

 

Shipping costs: Free within Greece

·         Three euro flat rate for international shipping

·         Free delivery on all orders over 30 euros.

 

Pay on Delivery costs: Three euros within Greece & Cyprus

·         Free with orders over 39 euros within Greece & Cyprus

 

Completion and confirmation of orders

Upon placing an order, a receipt is automatically emailed from JewlsandJems.com confirming the purchase intent, cost and order number. This receipt does not constitute a contract and may be cancelled at any time due to insufficient stock, inability to authorize payment, suspicion of fraudulent intent or any other reason we see fit. Please make sure your email address is correctly stated during the order process.

 

Delivery timeline

Order processing typically takes one business day. Once your order has been processed your items will be shipped that day or within 48 hours on weekends. Some deliveries may take 2-3 business days depending on location.

For orders outside of Greece delivery may take 4-14 business days.

In the event of any item being unavailable JewlandJems.com will communicate via email or phone to inform when availability will be and in turn delivery. If at any point the new timeframe is unacceptable, an order may be cancelled or changed.

 

Delivery options

At this time all deliveries are carried out by ACS courier services within Greece and beyond Greece by ACS, DHL and Greek Postal Services directly to the stated address given during the order process.

 

Privacy Policy

 

Read here for our Privacy Policy and General Data Protection Regulation (GDPR)

 

Contact Us

For any clarification about JewlsandJems.com users can contact us telephonically at (210) 8945260 or email us at info@jewlsandjems.com