Terms of use
Introduction
JewlsandJems.com is an online store for jewellery and watches at
affordable prices. The online store is owned by KAPAKOS IOANNIS IKE, A Metaxa 39,
166 74, Glyfada with Tax ID 800867617 and belongs to
Glyfada Tax Service no. GEMH 143419101000
Telephone number (210) 8945260.
The visitor/user of this site is required to read the Terms of Use carefully. These terms apply to all transactions between JewlandJems.com and any person submitting an online order for the purchase of products available at this online store.
Provided Information/Products
JewlandJems.com is committed to the validity and quality of the information provided on this website, subject to any technical or typographical errors. It is also committed to the excellent quality of the products available on this site. The purpose of JewlsandJems.com is that every order will satisfy you100%. We also offer the ability to return any goods if so desired. (See Refunds Section)
Payment methods
Read here for payment methods
Safety of Transactions
Any and all transactions you make through JewlsandJems.com are governed by International and European law, which regulates issues relating to electronic commerce, as well as by the Consumer Protection Act (Law 2251/1994), which deals with issues related to electronic commerce via the Internet.
We guarantee 100% security for Electronic Transactions should you choose to pay via credit card. PayPal technology ensures a completely secure transaction environment, at no extra charge. Your credit card details are protected 100% and are not revealed by PayPal to anyone, nor to JewlsandJems.com.
Millions of people around the world trust PayPal every day for their credit card transactions.
Refunds of Products
The purpose ofJewlsandJems.com is that every order satisfy you 100%. We offer you the opportunity to return any product with an easy and quick refund process.
CAUTION: This concerns
only the online store and not the commercial stores.
Product returns charged to the business
Our customers have the right to return products they have purchased from the JewlsandJems.com online store when
(1) Products have been damaged during transportation due to poor packaging etc.
(2) Products were not ordered or were wrongly sent.
If our customers have received defective or incorrect products they must return the product to the courier representative when he delivers the replacement product. The product must be returned in the condition it was received.
The maximum period for returns may not exceed 15 calendar days from the day of delivery.
Returns are not accepted with Good Luck charms.
Product returns charged to the customer
Customers reserve the right to return purchased products
without obligation to give reason for the return, as long as returns are made
within fourteen (14) calendar days from the date of receiving the products. In
this case the customers choose the shipping method and bear its cost.
We request that purchased items be returned in their original packaging and unused within 15 calendar days from the day of delivery. It is necessary that JewlsandJems.com be contacted in writing to supply bank or credit card details to expedite the refund process. Be informed that money corresponding to products purchased by the customer, minus the shipping costs for the returned products will be completed within 7 days upon receiving the returned products.
Delivery of Products/Orders
General
It is our
intention at JewlsandJems.com that each order be 100% satisfactory.
Shipping
Our
electronic store JewlsandJems.com delivers its products throughout Greece.
Deliveries are carried out daily except for weekends and public holidays.
Prices
Prices
stated on our webpage JewlsandJems.com are final. That is they include V.A.T.
The price
of the products does not include shipping costs and Pay on Delivery costs.
Shipping
and delivery costs
Shipping costs: 2 € within Greece
Free with orders over 19 euros within Greece
Pay on
Delivery costs: Three euros within Greece & Cyprus
·
Free with orders over 39 euros within Greece
Completion
and confirmation of orders
Upon
placing an order, a receipt is automatically emailed from JewlsandJems.com
confirming the purchase intent, cost and order number. This receipt does not
constitute a contract and may be cancelled at any time due to insufficient
stock, inability to authorize payment, suspicion of fraudulent intent or any
other reason we see fit. Please make sure your email address is correctly
stated during the order process.
Delivery
timeline
Order
processing typically takes one business day. Once your order has been processed
your items will be shipped that day or within 48 hours on weekends. Some
deliveries may take 2-3 business days depending on location.
For orders
outside of Greece delivery may take 4-14 business days.
In the
event of any item being unavailable JewlandJems.com will communicate via email
or phone to inform when availability will be and in turn delivery. If at any
point the new timeframe is unacceptable, an order may be cancelled or changed.
Delivery
options
At this
time all deliveries are carried out by ACS courier services within Greece and
beyond Greece by ACS, DHL and Greek Postal Services directly to the stated
address given during the order process.
Privacy Policy
Read here for our Privacy Policy and General Data Protection Regulation (GDPR)
Contact Us
For any clarification about JewlsandJems.com users can contact us telephonically at (210) 8945260 or email us at info@jewlsandjems.com